Terms of Service

SMS Terms of Service – Martindale Insurance Services LLC

1. Program Description
   Martindale Insurance Services LLC provides SMS messages including appointment reminders, important account notifications, and occasional marketing messages related to life insurance offerings. Message frequency may vary. Consent to receive SMS messages is not a condition of purchasing any goods or services.
2. Opt-Out Instructions
   You can cancel the SMS service at any time by texting "STOP" to 727-513-2767. After you send "STOP," you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-enroll.
3. Rejoining Instructions
   If you wish to rejoin the SMS service after opting out, simply sign up again through our website or respond to any prior message with the keyword "START." Or send "START" to 727-513-2767. We will resume sending SMS messages to you.
4. Help Instructions
   If you are experiencing issues with the messaging program, reply with the keyword "HELP" for more assistance or contact our support team at 727-513-2767 or [email protected].
5. Carrier Liability Disclaimer
   Wireless carriers are not liable for delayed or undelivered messages.
6. Message and Data Rates Disclaimer
   Message and data rates may apply for any messages sent to you from us and to us from you. For questions about your text or data plan, contact your wireless provider.
7. Privacy Policy
   For information about how we collect and use your data, please view our privacy policy here: https://martindaleinsuranceservices.com/privacy-policy/.
8. Compliance with Industry Standards
   Our messaging practices are compliant with the CTIA and industry best practices for SMS programs, including proper opt-in and opt-out mechanisms.
9. Legal Compliance Note
   By opting in to this service, you confirm that you are the account holder or have the account holder's permission to enroll in SMS communications. We comply with all applicable laws and regulations related to SMS communication and data protection.